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Date: | March 23-26, 2021 |
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Time: |
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Location: | Online |
This event is now closed for online registration |
MMUA's FirstLine Supervision program will be coming to an end as our instructor has retired. Because of this, we will not be taking new students in this program. We are, however, working on a new program to take its place and hope to announce it early 2021.
A Change to Virtual
Beginning in January 2021, MMUA will transition its FirstLine Supervision program to a fully virtual model. This will allow current students to complete their certificate during this time of COVID.
MMUA has worked with Central Lakes College to develop this new platform. Virtual sessions will break up the module into four three-hour Zoom sessions. Participants will be emailed a link for the session along with materials and a short video to watch in advance of class.
Program Agenda
TUESDAY, MARCH 23
1:00 PM — Transitioning to Supervision
Focus on the various roles you play as a leader and ways to manage the demands of those roles while fulfilling the 4 needs of followers (trust, compassion, stability and hope). You will:
WEDNESDAY, MARCH 24
1:00 PM — Effective Delegation Through Clear Expectations
Use a Strengths Based Coaching model to establish clear expectations when assigning and delegating work and then follow-up with continual coaching conversations that help create accountability. You will:
THURSDAY, MARCH 25
1:00 PM — Creating Accountability
Use a Strengths Based Coaching model to plan and practice conversations that create accountability to performance expectations. You will:
FRIDAY, MARCH 26
9:00 AM — Leading for the Future—Strategic Planning, Innovation and Effective Meetings
Use proven processes and tools to help lead your organization into the future by building a culture of innovation, facilitating effective meetings and actively participating in a strategic planning process. You will:
About the Instructor
Dana Haagenson spent over a decade in the software industry serving in individual contributor and leadership roles from Product Development to Product Management/Strategy to Human Resources. As a college professor at M State, she teaches students ranging in age from Gen Z to baby boomer in the areas of Human Resources and Accounting.
She also develops and delivers customized leadership, team and personal development sessions for organizations across various industries. As a Gallup Certified Strengths Coach, Dana has coached over a thousand individuals and teams in discovering and harnessing the power of their individual and collective strengths to achieve success – both personally and professionally.
She earned an Accounting degree from Minnesota State University Moorhead and is a CPA, as well as Certified Professional in Human Resources.
Members: $755
Non-Members: $905
The program fee provides instruction and access to class materials. There is a $30 per person cancellation fee if MMUA is notified by 4:30 pm on March 9.
Technology Requirements
Due to the nature of this class, use of a webcam is required.
Photographs
By registering for this event I/we authorize Minnesota Municipal Utilities Association (MMUA) to photograph me at this event and use such photographs in MMUA marketing materials (both electronic and print). I/we understand that I/we will not be paid for giving this consent.
Contact Rita Kelly by email rkelly@mmua.org or phone 763.746.0707.
Register online or download this printable registration form.
73% of our municipal
electric utilities have
successfully operated
for 100 years or more.