Customer Service and Billing Representative Shakopee Public Utilities
Date postedApril 24, 2026
Customer Service & Billing Representative
Shakopee Public Utilities has an opportunity in the Finance Department for a Customer Service & Billing Representative. This position provides exceptional service to customers while handling billing inquiries, process payments, and resolving any related issues. This position requires strong communication skills, attention to detail, and the ability to address customer concerns efficiently and professionally. Processing account activity beginning with account setup through termination of service.
Primary Duties and Responsibilities include:
- Skilled in handling a variety of payment methods (credit cards, checks, etc.) managing adjustments and credits, overseeing cash transactions, and ensuring the smooth execution of financial processes
- Accurately post payments to accounts
- Assist in monthly billing process
- Back up to Dispatch
- Positive Customer Service skills
- Strong communication and listening skills
- Good problem-solving skills
- Ability to adapt to new situations and tasks
- 1-2 years’ experience in customer service and billing is required
Pay range: $30.00/hr to $39.00/hr
Full Benefits apply.
For a full job description and application go to www.shakopeeutilities.com.
Submit resume and application to HR@shakopeeutilities.com or by mail to Shakopee Public Utilities, Attn: Human Resources, PO Box 470, 255 Sarazin Street, Shakopee, MN 55379-0470. Submit resume and application by 5/7/2026.