Developing Utility Expertise and Leadership™ (DUEL™)–Cohort 3

This session is reserved for DUEL™ cohort 3
Pre-requisite: Foundations course #1 held on April 22-23, 2026

Building bridges: connecting plans, projects, and people

Gas utilities landscape
Gain a practical introduction to the structure, operations, and strategic considerations of municipal utilities and the natural gas markets—whether your community operates a gas utility or not. This course explores how gas utilities serve their communities, the regulatory and safety frameworks that guide their operations, the relationship between gas markets and electricity costs, and the evolving challenges and opportunities facing the sector.

From peer to leader
Navigate the unique challenges of transitioning from colleague to leader. This course practices strategies for building credibility, maintaining positive relationships, and leading effectively using a mentor/coach framework. Participants will explore how to establish authority, set expectations, and cultivate a high-performing team.

Leading with DiSC
Leaders will continue to gain insight into their own behavioral tendencies and learn to recognize and adapt to the styles of others. Through a mix of theory and hands-on exercises, leaders will improve communication, strengthen team dynamics, and develop strategies for leading diverse personalities.

Project management essentials for utility leaders
Master project management essentials for the utility sector. Build skills in navigating resource, timeline, budget, quality, and risk management. Learn strategies for both small operational projects and large capital initiatives, adapting your approach to project scope and complexity.

Schedule

February 11–11:30 am to 6:00 pm (lunch served at 11:30 am)
February 12–7:30 am to 1:00 pm (continental breakfast served at 7:30 am)

Additional in-person dates for this cohort

Foundations #3
January 20, 2027–11:30 am to 6:00 pm
January 21, 2027–7:30 am to 1:00 pm

Registering for foundations course #1 automatically enrolls participants in foundations #2 and #3 as well as their chosen electives.