Utility Billing/Customer Service Rep-Fairmont
The City of Fairmont is looking for a Utility Billing/Customer Service Representative to carry out a variety of administrative tasks to keep City services running smoothly. This role will serve as a primary point of contact for residents and be responsible for handling inquiries, managing customer accounts, processing payments, coordinating service requests, and supporting daily front-office operations. The typical work schedule is 8:00 a.m. to 4:30 p.m., Monday – Friday; additional hours may be required as necessary.
Minimum qualifications
- High school diploma or equivalent
- Two years’ experience in an office setting and providing customer service
Preferred qualifications
- Associate degree in accounting or a related field
- Two years’ experience in the accounting field
- Experience in municipal government, preferably utilities
- Experience with various software computer programs, including utility billing software
- Experience with Springbrook or similar fund accounting software
Successful candidates must also pass a criminal background check and credit check.
The salary range for this position is $28.19/hour – $35.74/hour, DOQ. The City also provides a competitive benefits package which includes medical, dental, vision, and life/AD&D insurances; HSA and FSA spending plans; paid leave; an Employee Assistance Plan service; and a MN PERA benefit for qualified employees.
EOE.
Visit the City’s website (https://fairmont.org/jobs-2/) to view the complete job description and application instructions. Apply by Wednesday, August 5th!